This research looks specifically at Knowledge Workers and how they use information web sites.
Definition of Knowledge worker as taken from wikipedia;
Knowledge worker (also referred to as as intellectual worker or brain worker) is someone who is employed due to his or her knowledge of a subject matter, rather than their ability to perform manual labor. It includes those in the information technology fields, such as computer programmers, systems analysts, technical writers and so forth. The term can also refer to people outside of information technology but who are hired for their knowledge of some subject, such as lawyers, teachers, and scientists.
from http://en.wikipedia.org/wiki/Knowledge_worker
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